Crowdstrike Office Hours
Please take a look at the listing below of our 2025 past events with the link to the recording and any resources shared during the talk.
Questions? Don’t hesitate to get in touch with Kris Lynch, Technical Programs Manager at the SUNY CPD, at 315-214-2428 or krista.lynch@suny.edu.
Tuesday, August 12, 2024, 1:00 – 2:00 PM Eastern
Links from the chat:
Falcon Complete Monthly Service Review (SR)
Presenter: Logan Moore, Sr. Security Advisor, CrowdStrike | Falcon Complete
As part of your Falcon Complete service, we would like to schedule our Monthly Service Review (SR) to ensure you’re getting the maximum value from your CrowdStrike investment.
During this 45-minute session, we covered:
- Operational insights and trends
- Configuration and sensor health assessment
- Security posture and exposure analysis
- Recent platform enhancements and operating model updates
- Your specific questions and concerns
Monday, August 25, 2024, 3:00 – 4:00 PM Eastern
Links from the chat:
CrowdStrike | SUNY: Exposure Management – Expanded Review & Common Use Cases
Presenter: John Trotman, Sr. Sales Engineer | CrowdStrike Government, Education & Health Care
Agenda:
- Introduction
- Falcon Exposure Management – Deep Dive & Review of Common Use Cases
- Q&A with SUNY
- Confirm Follow up Needed for any Campus
Tuesday, September 9, 2025, 1:00 – 2:00 PM Eastern
Links from the chat:
- John Trotman’s (Crowdstrike) Email
- John Nazzaruolo’s (Crowdstrike) Email
- Nick Uddin’s (Crowdstrike) Email
CrowdStrike | Office Hours
Presenters:
- John Nazzaruolo, Regional Sales Manager – Higher Education
- John Trotman, Sr. Sales Engineer – SLED
- Nick Uddin, (TAM) Technical Account Manager
Agenda:
- Quick TAM update (Nick Uddin)
- High level (FEM) Falcon Exposure Management Overview – why should your campus want it (John Nazzaruolo)
- FEM Technical Deep Dive – (John Trotman)
- Call to action – If your campus is interested, please tell Kevin Stillman or Steve Struzinsky
Tuesday, October 14, 2025, 1:00 – 2:00 PM Eastern
Links from the chat:
More Information on the upcoming Falcon Certificate Rotation (March 16, 2026)
Recent Announcements from Fal.Con 2025:
- Select Innovations for Falcon Identity Protection
- Upcoming UI Improvements
- Back End (graph database) Updates to better implement AI use cases in the Falcon Console
For more on Falcon Exposure Management (FEM):
- CSU Course on FEM (self-paced video guides on key use cases)
- Oct 29 (12pm EST) Hands-On Lab, register here
- Documentation Overview
CrowdStrike | Office Hours
Presenters:
- John Trotman, Sr. Sales Engineer – SLED
- Nick Uddin, (TAM) Technical Account Manager
Agenda:
- Updates from Technical Account Manager (15 minutes)
- Upcoming SSL Cert Rotation (March 16,2026)
- Updates from Falcon Complete Security Advisor (15 minutes)
- Detections and Overview
- Policy Overview – custom mod policies can be addresses for individual campuses through the Falcon Complete message center
- Updated process for Complete onboarding for Identity Protection (new customers)
- Falcon Exposure Management (FEM) Review (15 minutes)
- Updates and new releases from Fal.Con 2025
Contact us
The SUNY CPD is a collaborative central resource for the SUNY community providing access to high quality professional development opportunities focused on the latest trends and established best practices in higher education to enhance the capability of SUNY faculty and staff and increase SUNY’s competitive advantage.