Crowdstrike Office Hours

Due to the sensitive nature of what was discussed this month, to view the recording, chat, transcription and MS Copilot Generated Summary (from transcription) of the January 2026 Crowdstrike Office Hours, please visit this folder on SUNY Blue. Please note that you will need to log in via SSO. Please use your SUNY Federated Credentials to do so. 

Links from the chat:

• CRWD Training Catalog

Due to the sensitive nature of what was discussed this month, to view the recording, slides (PDF) and MS Copilot Generated Summary (from transcription) of the December 2025 Crowdstrike Office Hours, please visit this folder on SUNY Blue. Please note that you will need to log in via SSO. Please use your SUNY Federated Credentials to do so. 

Links from the chat:

• Tech Alert of March 2026 Falcon Cloud SSL Certificate Rotation
• Identity Protection Documentation
• Identity Protection Self Paced Course
• Direct Link to the Unmanaged Assets Dashboard
• USB Device Control Documentation
• USB Device Control Self Paced Course

Watch the recording here

Links from the chat:

• John Trotman’s (Crowdstrike) Email
• Nick Uddin’s (Crowdstrike) Email

More Information on the upcoming Falcon Certificate Rotation (March 16, 2026)

• Support Portal Article 

Recent Announcements from Fal.Con 2025:

1. Select Innovations for Falcon Identity Protection 
2. Upcoming UI Improvements
3. Back End (graph database) Updates to better implement AI use cases in the Falcon Console

For more on Falcon Exposure Management (FEM):

• CSU Course on FEM (self-paced video guides on key use cases) 
• Oct 29 (12pm EST) Hands-On Lab, register here
• Documentation Overview 

CrowdStrike | Office Hours

Presenters:

• John Trotman, Sr. Sales Engineer – SLED
• Nick Uddin, (TAM) Technical Account Manager

Agenda:

• Updates from Technical Account Manager (15 minutes)
  • Upcoming SSL Cert Rotation (March 16,2026)
    • Support Portal Link to Tech Alert
• Updates from Falcon Complete Security Advisor (15 minutes)
  • Detections and Overview
  • Policy Overview – custom mod policies can be addresses for individual campuses through the Falcon Complete message center
  • Updated process for Complete onboarding for Identity Protection (new customers)
• Falcon Exposure Management (FEM) Review (15 minutes)
• Updates and new releases from Fal.Con 2025

Watch the recording here

Links from the chat:

• John Trotman’s (Crowdstrike) Email
• John Nazzaruolo’s (Crowdstrike) Email
• Nick Uddin’s (Crowdstrike) Email

CrowdStrike | Office Hours

Presenters:

• John Nazzaruolo, Regional Sales Manager – Higher Education
• John Trotman, Sr. Sales Engineer – SLED
• Nick Uddin, (TAM) Technical Account Manager

Agenda:

• Quick TAM update (Nick Uddin)
• High level (FEM) Falcon Exposure Management Overview – why should your campus want it (John Nazzaruolo)
• FEM Technical Deep Dive – (John Trotman)
• Call to action – If your campus is interested, please tell Kevin Stillman or Steve Struzinsky

Watch the recording here

Links from the chat:

• John Trotman’s (CrowdStrike) Email
  

CrowdStrike | SUNY: Exposure Management – Expanded Review & Common Use Cases

Presenter: John Trotman, Sr. Sales Engineer | CrowdStrike Government, Education & Health Care

Agenda:

• Introduction
• Falcon Exposure Management – Deep Dive & Review of Common Use Cases
• Q&A with SUNY
• Confirm Follow up Needed for any Campus

Watch the recording here

Links from the chat:

• Logan Moore’s (CrowdStrike) Email
  

Falcon Complete Monthly Service Review (SR)

Presenter: Logan Moore, Sr. Security Advisor, CrowdStrike | Falcon Complete

As part of your Falcon Complete service, we would like to schedule our Monthly Service Review (SR) to ensure you’re getting the maximum value from your CrowdStrike investment.

During this 45-minute session, we covered:

• Operational insights and trends
• Configuration and sensor health assessment
• Security posture and exposure analysis
• Recent platform enhancements and operating model updates
• Your specific questions and concerns