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General CPD Terms & Conditions and Payment Options

*Note: Information on this page is subject to change.

Certificate Programs

  • Payment Terms:

    • Full payment required within 30 days of registration

    • Completion badges issued only after full payment

  • Cancel/Drop Period:

    • Use course cancellation form (linked in registration email)

    • Full refund only if cancelled by end of first week (Sunday) of each course for all-course registrations

    • Multi-course discounted registrations: cancellation forfeits discount; standard fees apply

  • No-Shows: Full registration fee charged; no refund without prior written cancellation

SUNY Refund Policy

Conferences and Academy Programs

  • Payment Terms: Full payment required within 30 days of registration; completion badges issued only after payment

  • Refunds:

    • 31+ days prior: 100% refund

    • 16–30 days prior: 50% refund

    • 15 days or fewer: Not eligible for refund

  • No-Shows: Full registration fee charged; no refund without prior written cancellation

Meetings, Workshops, Webinars with Fees

  • Payment Terms: Full payment required within 30 days of registration; completion badges issued only after payment

  • Refunds:

    • 15 days or fewer prior: Not eligible for refund

  • No-Shows: Full registration fee charged; no refund without prior written cancellation

SUNY Refund Policy 

    Acceptable Forms of Payment 

    Payment Methods

    Available payment methods may vary by the event.

    • CPD General/Technical:  
      • Prior approval is required. 
      • It is the responsibility of the registrant to determine if enough points are available to use for this course BEFORE registering.
      • Please contact your Campus Points Contact to determine points eligibility. If points are denied, you will be responsible for the payment. Allow 7 – 10 business days to process points through your Campus Points Contact.
      • See the CPD Member list to see if your campus is a member and to find your Campus Points Contact person.  
    • SUNY Online+:  
    • Campus/Personal Check:  
      • Mailing instructions and payee details are included in the invoice attached to your registration confirmation email.
    • Journal Transfer (JT):  
      • Journal Transfers can only be accepted by STATE OPERATED campuses. 
      • An account number with the authorizing signature for Journal Transfers should be provided within 48 hours. Please print and return the invoice that is included within the registration confirmation email. 
      • If we do not receive an account number within 72 hours, registration may be cancelled. 
    • Credit Card Accepted 
      • Visa
      • Mastercard 

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