Support, Training, and Success Resources for SUNY Campuses

Presenter: Adam Brooker, Fortinet

Are you taking full advantage of the tools, support resources, and training opportunities available through Fortinet?

Join us for September’s Fortinet Office Hours as we explore the wide range of resources designed to help SUNY campuses maximize the value of their Fortinet solutions. This session will provide a practical walkthrough of the Fortinet Support Portal, FortiCare support services, technical documentation, knowledge base resources, training and certification opportunities, and community resources available to administrators and security teams.

During this session, we’ll cover:

• Navigating the Fortinet Support Portal and managing support cases
• Understanding FortiCare support options and best practices for working with TAC
• Leveraging technical documentation, release notes, compatibility guides, and troubleshooting resources
• Exploring Fortinet Training Institute offerings and certification pathways
• Discovering community forums, automation resources, integration guides, and other ecosystem tools
• Open Q&A and discussion of campus-specific needs and challenges

Building the Cybersecurity Workforce with the Fortinet Security Academy & Student-Powered SOCs

Presenter: Adam Brooker, Fortinet

Join us for the October Fortinet Office Hours as we explore how SUNY campuses can strengthen both cybersecurity operations and workforce development through the Fortinet Security Academy and Student-Powered Security Operations Center (SOC) model.

This session will examine how campuses can integrate industry-recognized cybersecurity training and certifications into academic programs while creating hands-on experiential learning opportunities through student-led SOC operations. We will discuss certification pathways, internship and career development opportunities, operational requirements, implementation strategies, and the role student analysts can play in supporting campus security initiatives.

During this session, we’ll cover:

• Fortinet Security Academy overview and certification pathways
• Building cybersecurity talent pipelines for students, veterans, and adult learners
• Student-Powered SOC models and campus implementation approaches
• Operational, governance, and technology considerations
• Internship and career readiness opportunities
• Success metrics and lessons learned
• SUNY-specific considerations and next steps

Ask the Experts, Explore Solutions, Strengthen Campus Security

Presenter: Adam Brooker, Fortinet

This month’s session will include updates on the Fortinet Security Academy and Student-Powered Security Operations Center (SOC) initiatives, along with an open discussion on topics important to SUNY campuses. Participants are encouraged to bring questions, share experiences, and engage in peer-to-peer conversations.

Discussion topics may include:

• FortiGate firewall configuration and policy management
• Network segmentation and Zero Trust strategies
• FortiAnalyzer reporting and dashboards
• FortiManager administration workflows
• SIEM, SOAR, and SOC operations
• Wireless networking optimization
• VPN, NAC, and access management
• Integration with Active Directory, MFA, and cloud services
• Licensing, FortiFlex, procurement, and support resources
• Training, certification, and Security Academy opportunities

Whether you’re planning a new deployment, optimizing an existing environment, exploring student-powered SOC models, or simply looking for peer insights, this session provides an opportunity to learn from Fortinet specialists and SUNY colleagues in an open, collaborative setting.