CPD Terms & Conditions and Payment Options
Certificate Programs
Payment Terms
- Full payment is required within 30 days of registration. If the campus intends to cover the registration fee, prior approval must be obtained; otherwise, the registrant remains responsible for payment should the selected method be denied.
- Completion badges will not be issued until full payment has been received.
FULL payment is required 30 days from the date of registration. If the campus denies the selected payment method, the registrant will be responsible for payment.
Cancel/Drop Period
Registrants must utilize the course cancellation form (linked in the registration confirmation email) to be officially cancelled from the program.
- If you registered for all of the program courses to receive a full refund you MUST cancel no later than the end of the first week (Sunday) of EACH course.
- For multi-course registrations that include a discounted rate, cancellation will result in forfeiture of the discount, and standard course fees will apply.
No Shows
Programs have limited space and tend to fill to capacity. Individuals registered have reserved a space in the program. Registrants who do not attend will be charged the full registration fee. Refunds will not be issued for any registration in which a no show occurs, and written cancellation was not received prior to the event.
All Other Programs
Payment Terms
- Full payment is required within 30 days of registration. If the campus intends to cover the registration fee, prior approval must be obtained; otherwise, the registrant remains responsible for payment should the selected method be denied.
- Completion badges will not be issued until full payment has been received.
Cancellation Policy
Registrants must utilize the cancellation form (linked in the registration confirmation email) to be officially cancelled from the program. Refunds are issued based on the following schedule:
- Cancellations received 31 or more days prior to the program: 100% refund
- Cancellations received 16 to 30 days prior to the program: 50% refund
- Cancellations received 15 days or fewer prior to the program: Not eligible for refund
No Shows
Programs have limited space and tend to fill to capacity. Individuals registered have reserved a space in the program. Registrants who do not attend will be charged the full registration fee. Refunds will not be issued for any registration in which a no show occurs, and written cancellation was not received prior to the event.
Acceptable Forms of Payment
Payment Methods
Available payment methods may vary by the event.
CPD General/Technical:
- Prior approval is required.
- It is the responsibility of the registrant to determine if enough points are available to use for this course BEFORE registering.
- Please contact your Campus Points Contact to determine points eligibility. If points are denied, you will be responsible for the payment. Allow 7 – 10 business days to process points through your Campus Points Contact.
- See the CPD Member list to see if your campus is a member and to find your Campus Points Contact person.
SUNY Online+:
- Prior approval is required.
- You must submit a request via the SUNY Online+ CPD Points Approval Form.
Campus/Personal Check:
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Mailing instructions and payee details are included in the invoice attached to your registration confirmation email.
Journal Transfer (JT):
- Journal Transfers can only be accepted by STATE OPERATED campuses.
- An account number with the authorizing signature for Journal Transfers should be provided within 48 hours. Please print and return the invoice that is included within the registration confirmation email.
- If we do not receive an account number within 72 hours, registration may be cancelled.
Credit Card Accepted
- Visa
- Mastercard